Choosing A Pallet Supplier Can Be Difficult
We understand not all packaging businesses are created equal, but at Aussie Crates we really care about our customer service, so we’ve put together an insider’s perspective for when you’re on the hunt for a pallet supplier.
You’ve put a lot of effort into your business, products and sourcing clients, so you want to make sure the final step in the process – shipping – is carried out properly.
Are you after new, recycled or re-manufactured wooden pallets, or plastic pallets? If you’re not sure, we have a helpful blog talking about the differences between plastic and timber here.
Recycled pallets are graded according to specifications and quality, but these criteria can vary across States, so make sure you ask for all the criteria details, so you can compare apples with apples.
Look for high-quality materials, which reduces the need to replace and repair, saving you time and money.
The right supplier should be able to advise you on the best solution for your needs. You’re not expected to be a pallet expert – find a supplier who is! So you can stay focused on managing your business. If Aussie Crates can’t help you, we will direct you to the right place.
When shopping around, be clear on what you need:
- Customisation – can the supplier meet your needs, or do you have to fit into one of their cookie-cutter options?
- Can they provide what you need today, with scope to adjust in future?
- Will your scale and timeframes be met with cost value – or does a standardised minimum/maximum order mismatch your quantity and budget?
- Does your supplier have a ready stock, for when you need pallets in a hurry?
- International shipping requires special standards, ensure your supplier can provide this.
It’s not just about price, you want solutions that suit your budget as well as a company that can meet all your needs. Each business will have different criteria to consider – do you need a rapid turnaround time, is reliability important, or greater flexibility and customised solutions, or do you have more weighting on ethical and local sourcing. These will all have different values for you, which need to be considered against the price.
As well as those expected costs, keep an eye out for any hidden costs like separate delivery fees.
The Pallet Supplier
Do your research and find a company that aligns with your values. If you’re focused on customers, quality, ethical standards or workforce management, you will want to look for a partner that understands what your business is about.
Your suppliers are a big investment, with a big impact on your own customer service, so you want to be sure this is a company you can rely on.
Check on their reputation and experience as well as the clients they have worked for.
Ask if you can come out for a site visit and meet face-to-face – a powerful tool for insight into whether this is the right supplier for you.
If you still need more information, get in touch with us. Aussie Crates strives to be the number one supplier, with pallets for sale of all kinds, available for businesses Australia-wide.
Aussie Crates – Your Trusted Pallet SupplierLet’s Talk